Will your software company really be there to get your multi-level marketing business back up and running when you need them the most? When software problems come up and your customers are impacted, your company can miss out on sales while waiting for MLM support. Working with a software provider who offers unlimited U.S. based support any time you need it is a non-negotiable key to success.

The MLM Support You Need – Whenever, Wherever

We know that problems don’t take place only during business hours – though wouldn’t it be nice if they did! Your software provider should give your business 24/7 support to address any issues that come up. Getting in touch with your software provider when problems occur should be fast and simple. At Trinity Software, we provide unlimited support via telephone, email and self-support resources on our website. Simply reach out to us in the manor that’s most convenient for you and we will always be there to fix any problem you encounter, saving you a technology headache in the process.

Our Remote Support Options

Our U.S. based support team is equipped to solve most problems remotely (due to the impact of COVID-19, our remote mlm support capability has never been more vital to the direct selling industry).  Contact us anytime with your issues and our technical experts will login to your system to address your specific needs and troubleshoot issues.  The end result?  Our expert support can fix complications so you don’t have to lift a finger. Addressing problems by logging in remotely will save you time and get your company back online expediently. We want you to rest easy knowing that we’ll be there to solve any problem whenever you need us. Take a minute to learn more about our direct selling support policies in the video above.

We are proud to offer you the following support options (click here to learn more about our support options):

  • Expert Support
  • Free Upgrades
  • Version Support
  • Tailored Support Options
  • In-House Monthly Support Options

Make the Smart Support Choice

Partnering with a team who can offer your company unlimited support on a 24/7 basis is one of the wisest choices you can make for your direct selling business. We know that waiting for the support you need can cost your business money.  Trinity Software will always be there to solve any problem you run into whenever you need us. Call us today to learn more about our multi-level marketing support.

 

Video Transcription

Alright, the next subject we’re going to cover is a very important one for your success as a company. When you hire a software vendor, it’s important that they have a support team that can provide you the level of support and the speed that you need it.

 

So one of the things that’s important to us is we do not outsource our support responsibilities overseas. We have our own support team based here in the United States and they can support anyone, anywhere. One of the features that we offer is that we do not limit the amount of support you can receive. It’s unlimited phone and email support at any time as well as any self-support resources that we have available on our website. But we allow you to make that choice – if you want to get on the phone and talk to somebody, you can do that. If you need a quick refresher training, they’ll be happy to do that for you as well. In many instances, they can take care of whatever the task is to save time and they’ll actually do it for you.

 

So, that’s incredibly important – that your mlm support team be able to also be able to give you twenty-four hour support. It’s not just during the hours their office is open. Typically what you should look for is to make sure that they have a technician on call with a device, a mobile phone or whatever, that you can get ahold of that person after hours that does have the capability to dial into the system and fix any problem necessary. And if the can’t fix it remotely, that they have a policy to come in and take care of it, whatever the problem is. Even if a server goes down or blows up or whatever. You can rely on your software vendor to take care of that expediently